"Short for Public Switched Telephone Network, which refers to the international telephone system based on copper wires carrying analog voice data. This is in contrast to newer telephone networks base on digital technologies, such as ISDN and FDDI. Telephone service carried by the PSTN is often called plain old telephone service (POTS)."
Created by: jht2,Last modification on Tue 19 of Feb, 2008 [06:30 UTC] by linkx
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I added a page about Cisco power supply bricks and I'm unsure whether there is a common plug for these phones that take 48v input jacks, since the power supply I got had a slightly differing connector. Please add the details there if you have them.
VoIP technology is helping the mushrooming of call center technology all across the world. This is helping the call centers in reducing the cost and getting agents at lower cost with higher skill set. Most of the VoIP based call center technology are currently premise based solution where the IT systems implemented becomes more of a hindrance on time and cost effectiveness.
With recent advancement of VoIP, capable call center equipment like server and gateways are being replaced one third of cost with VoIP while matching reliability levels of traditional telephony. VoIP based call center solutions help call centers see reduced call costs, lower churn and drastic reduction on agent and admin costs.
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